How do I import students?
Step 1: From the admin portal, go to User Management. On the right side of the page, you will see a section named Group Action. In this section, you will need to select Import Students.
Step 2: Once you click Import Students, a modal will appear with the 2 options: "Download Template" or "Upload File." Click Download Template. Once you download the template CSV file, open it and fill out the information in each column.
Important: DO NOT rename, reorder, or remove any of the columns on the template, even if unused. If you do, your file will not upload properly.
Step 3: Go back to the Import Students modal and click Upload File. If successfully uploaded, your students will be available on the Manage Students tab in the User Management Section.
If the upload fails, please go back to Step 2 and ensure everything is correct. Our system should list why your import failed under the Reason column.
If you have any additional questions, please reach out to us by emailing [email protected]