How do I disable or lock an account?
Updated
by
Rhonda McNamara
All data remains intact for the student, but they are prevented from logging in.
- Select School Center on the left-hand side of your admin account. Click User Management.
![](https://files.helpdocs.io/h2gjyvfekx/articles/bhsb4brt9k/1663698085898/screen-shot-2022-09-20-at-1-21-14-pm.png)
- Click the checkbox next to a user's name that you would like to disable or lock. Then toggle the "Lock" option on to disable the account.
![](https://files.helpdocs.io/h2gjyvfekx/articles/bhsb4brt9k/1663698433713/screen-shot-2022-09-20-at-1-25-11-pm.png)
- If you need to enable the account at a later time, return to the user list and click on the toggle under "Lock" to enable.