How does the Chat With Us feature work?

Updated by Nathan Crutchfield

  1. Click on the Virtual Assistant in the bottom right hand corner of the dashboard and then navigate to Chat With Us.
  1. You will be asked to enter some basic information
  2. You will be prompted to enter your question.
  3. The virtual assistant will offer some suggestions.
  4. After receiving the article, you will be able to ask more questions. Once done, you will use the three dots at the top left of the chat window to close the chat or request a chat transcript.


How did we do?